Refund policy

Thank you for shopping with us. We take great care to ensure that our Panjeeri and other products are prepared, packaged, and delivered to you in perfect condition.

Returns

As our products are perishable food items, we are unable to accept returns or offer exchanges once an order has been dispatched. This policy helps us maintain the highest standards of food safety and hygiene.

Damaged or Incorrect Orders

If your order arrives damaged, or if you receive the wrong product, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:

• Your order number

• A brief description of the issue

• Clear photos of the damaged or incorrect item

Once we verify the issue, we will arrange an appropriate resolution, which may include a replacement or refund (at our discretion).